Usługi Informatyczne

Intuitive management of printer connections for users: The steadyPRINT Agent.



Now, everyone can administrate his printers on his own.

1. With the steadyPRINT Agent every user is able to add, remove, and set default printers on his own.
No special knowhow, or Windows knowledge necessary.

2. Define several default printers, relating to the location.
By clicking the button “Change Default Printer” the user is able to select his, or her currently desired
default printer in the case that in his IP range  different default printers are available to him, or her. (e.g.
within one building having several departments). The selection of the location is also available for
the user through the context menu of the steadyPRINT taskbar icon.

3. When required, an integrated quick guide shows all important information about working with
steadyPRINT to the user.


steadyPRINT Agent: Profiles.

With the Agent-Profiles it is possible to define user-, group- and computer-specific settings for the
behavior of the steadyPRINT Agent. Initially, there is a “Default”-profile providing a basic configuration
for the Agent. It is adjustable but cannot be deleted or disabled. To restrict this function for
special users, a new safety profile can for instance be defined for a group.
For example, create a profile for certain users who are not allowed to assign new printers to
themselves or to set default printers or define that all possible functions should be made available to
the management.



This is what happens during a print server loss.

A service running on the backup server monitors the print queue of the master server and is responsible
for replication of print shares and drivers.

As soon as the master print server fails, this service notifies all user sessions and the printer
connections are switched over to the backup server in real-time. This process takes place without
any need for the user to re-login. The administrator can decide centralized, if there will be shown an
info window to the user in which he is informed about the re-mapping.

The mapping-back to the master print server is done by the administrator by simply clicking one button in
the steadyPRINT Center.

The use of a backup print server is not required if you just want to have a centralized management of your
printer environment.



Reliability: Backup print server & Settings.

With steadyPRINTs reliability, all users are able to keep on printing even during a print server loss and
therefore can work effective and efficient.

1. Provide a reliable printing environment through redundant print server.

2. Replicate all printers, ports, drivers, shares and settings to a backup print server and get a 1:1 copy
of your print server. In the case of a failure, steadyPRINT switches all printer connections directly
and completely without any delay from the master print server to the backup print server.

You benefit from steadyPRINTs reliability even with virtual print server.

3. Use the maintenance mode to make changes at the print server without interrupting the workflow.

4. steadyPRINT is also able to run a script in the case of a print server loss , so that even applications
are supported, that are not based on Windows printer standards.

5. Generate automatic e-mail notifications to let all responsible persons be informed in the case of a
print server failure.


Monitoring: Displaying the status information.

Through the permanent monitoring of the print servers by steadyPRINT, you are always up to date and can
become active in the case of possible errors, or problems.

Via the symbolic presentation in red (error) and orange (warning), as well as the display of the latest
status information of printers in the steadyPRINT Center and steadyPRINT Agent, administrators and
users can immediately recognize problems in the printing environment.



Monitoring: Dashboard & Filter selection.

1. At the dashboard overview you see all errors and warnings of all printers and print server at a glance.
You can choose between different views,  e.g. tile, or detailed view.

2. By a detailed filter selection for errors and warnings you can delimit troubleshooting and design it
more effectively.

With this, you can keep an overall overview even in huge printing environments with a lot of printers.